Terms of service
Welcome to Vrindae Argente. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our website.
1. General
Vrindae Argente is an online jewellery brand offering premium 925 Sterling Silver jewellery and accessories. We reserve the right to modify these Terms at any time without prior notice. Any updates will become effective immediately upon being posted on this website.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.
- You will use this website only for lawful purposes.
- All information provided by you is accurate and complete.
3. Product Information
We strive to display our jewellery as accurately as possible.
However:
- Actual product colours may vary slightly depending on your device screen.
- Minor differences in finish, texture, or craftsmanship may occur due to photography, lighting, or handcrafted processes.
- Product weights and dimensions are approximate unless otherwise specified.
All jewellery advertised as 925 Sterling Silver is crafted using genuine 92.5% sterling silver unless otherwise stated.
4. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices are inclusive of applicable taxes unless otherwise mentioned.
- We reserve the right to change prices without prior notice.
- Pricing errors may occasionally occur. In such cases, we reserve the right to cancel affected orders and issue a full refund if payment has already been received.
5. Orders
After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.
Vrindae Argente reserves the right to:
- Accept or reject any order.
- Limit quantities purchased.
- Cancel orders suspected of fraud or unauthorized activity.
- Cancel orders due to stock unavailability or pricing inaccuracies.
If an order is cancelled after payment, the full amount will be refunded to the original payment method.
6. Payment
We accept secure online payments through authorized payment gateways available on our website.
Vrindae Argente does not store your debit card, credit card, or banking details. Payment processing is handled by secure third-party payment providers.
7. Shipping & Delivery
Shipping timelines are estimates only and may vary depending on your location.
Delivery delays caused by courier companies, weather conditions, public holidays, natural disasters, strikes, or other unforeseen events are beyond our control.
Customers are responsible for providing accurate shipping information. Additional shipping charges resulting from incorrect addresses may be applicable.
8. Returns & Exchanges
Please refer to our separate Return & Exchange Policy for complete details.
Products may be eligible for return or exchange only under the conditions specified in that policy.
Items that show signs of wear, misuse, alteration, or damage caused after delivery may not qualify for return or exchange.
9. Authenticity
Every eligible jewellery piece from Vrindae Argente is crafted using genuine 925 Sterling Silver and is carefully inspected before dispatch.
Products accompanied by an Authenticity Certificate certify the metal purity at the time of manufacture.
10. Jewellery Care
Sterling silver naturally develops tarnish over time when exposed to moisture, perfumes, chemicals, sweat, or air.
Proper care and storage are recommended to maintain the beauty and shine of your jewellery.
Natural tarnishing does not constitute a manufacturing defect.
11. Intellectual Property
All content on this website—including:
- Logos
- Product photographs
- Graphics
- Designs
- Product names
- Videos
- Text
- Branding
is the exclusive property of Vrindae Argente and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
12. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful content.
- Interfere with the operation or security of the website.
13. Limitation of Liability
Vrindae Argente shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Use of our website.
- Delay in delivery.
- Temporary website interruptions.
- Product misuse.
- Loss of profits or business.
Our maximum liability shall never exceed the purchase price of the product ordered.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how your information is collected, used, and protected.
15. Third-Party Services
Our website may contain links to third-party websites or services.
Vrindae Argente is not responsible for the content, policies, or practices of any third-party websites.
16. Force Majeure
We shall not be held responsible for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government restrictions, pandemics, strikes, transportation disruptions, or technical failures.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where Vrindae Argente operates.
18. Contact Us
For any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
NAME :- RAGHAV VERMA
EMAIL :- vrindae.co.in@gmail.com
CONTACT NO :- +91 9810061189