Shipping policy

At Vrindae Argente, we are committed to delivering your handcrafted sterling silver jewelry safely and promptly. Every piece is carefully inspected, packed, and shipped with the utmost care to ensure it reaches you in perfect condition.

Order Processing

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During product launches, festive seasons, or promotional sales, processing times may be slightly longer. In such cases, we will keep you informed.

Delivering Within India

  • We offer pan-India shipping through our trusted delivery partners.
  • Estimated delivery time:
    • Metro Cities: 2–5 business days
    • Other Cities & Towns: 4–7 business days
    • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.
  • Any ongoing Free Shipping offers will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking number and courier details. Tracking information may take up to 24 hours to become active.

Address Changes

Please ensure your shipping address and contact details are accurate while placing your order. Once an order has been dispatched, we may not be able to modify the delivery address.

Delayed Deliveries

While we strive to deliver every order on time, occasional delays may occur due to weather conditions, public holidays, courier issues, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date. We will coordinate with the courier partner to resolve the issue as quickly as possible.

International Shipping

At present, Vrindae Argente ships only within India. We look forward to offering international shipping in the future.

Failed Delivery Attempts

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Contact Us

For any shipping-related questions or assistance, please reach out to our customer support team. We're always happy to help and ensure your shopping experience with Vrindae Argente is smooth and enjoyable.